BT proudly proclaimed that it had scored a spectacular goal when it knocked Sky and ITV out of the bidding for European football rights, but it still found itself on the wrong end of the regulator’s whistle.
Ofcom said yesterday that it had intervened after BT customers had cried “foul”, having found that they were paying £5 a month for European football games they didn’t want. Those customers said that unless they actively downgraded their bills, they were being charged an extra cost that they had not agreed after BT changed its sports packages at the start of the month.
BT wrote to its customers in June and July to warn them that it would start charging £5 a month for its BT Sport package