Millions hit by banking glitch

The latest problems come two months after thousands of RBS customers reported their money 'missing'
The latest problems come two months after thousands of RBS customers reported their money 'missing'
CORBIS

The 6.5 million customers of Royal Bank of Scotland, NatWest and Ulster Bank were faced with more banking troubles yesterday after yet another IT glitch hit the group.

For an hour in the morning customers found that they were either unable to log on to online banking, or even if they could, they were not able to make payments or transfer any money to other accounts.

The latest IT problem comes just two months after thousands of customers of RBS reported that their money was “missing”.

Some 600,000 transactions failed after an overnight IT problem, leaving RBS customers unable to either access credit or to process direct debits.

In June the bank said that it was investing £3.5 billion in its IT systems over the